FAQ

WHAT IS THE CURRENCY ? + We offer local currency in Europe, England, Denmark, Sweden, Norway & US. For payments in South America, Africa & Asia the currency will be USD. HOW CAN I TRACK MY ORDER ? + There is currently no way to track your order. WHAT ARE YOUR EXCHANGE AND REFUND POLICIES? […]

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FAQ

Frequently Asked Questions & Customer Care

WHAT IS THE CURRENCY ?

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We offer local currency in Europe, England, Denmark, Sweden, Norway & US. For payments in South America, Africa & Asia the currency will be USD.

HOW CAN I TRACK MY ORDER ?

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There is currently no way to track your order.

WHAT ARE YOUR EXCHANGE AND REFUND POLICIES?

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Please visit: Shipping & Returns

WHEN WILL I RECEIVE MY ORDER?

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For orders in Europe it can take up to 5 business days. For International orders shipping can take up to 10 days.

WHAT HAPPENS SHOULD AN ORDERED ITEM ARRIVE DAMAGED?

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Please visit: Shipping & Returns

HOW CAN I CONTACT SEASONSAIL?

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Please visit: Contact

IS IT SAFE TO ORDER ONLINE FROM YOUR SITE?

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Absolutely safe! Our site uses an HTTPS encryption and third party secure payment methods.

WILL I NEED TO PAY CUSTOMS FEES?

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It depends of your country of residence.

HOW DO I CLEAN MY APPAREL?

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Please visit: Contact

WHAT SIZE SHOULD I ORDER?

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Please visit: Size Chartt

DO YOU OFFER SPONSORSHIP OR BRANDING OPPORTUNITIES?

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Please visit: Brand Ambassador

HOW DO I BECOME A YACHT CLUB MEMBER?

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Contact: syc@seasonsial.com

And visit Brand Ambassador for more information.

WHAT SHOULD I DO IF I DID NOT RECEIVED MY ORDER?

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Please contact: orders@seasonsial.com